Refund policy

We hope you love your Threaded Jade pieces as much as we do 🤍

If something isn’t quite right, we’re happy to offer store credit.

Returns must be requested within 14 days of delivery.

Items must be

• Unworn

• Unwashed

• Free of stains, makeup, or odors

• With original tags attached

Sale items, accessories, bodysuits, gift cards, and limited releases are final sale.

All approved returns will receive store credit only (no refunds).

Original shipping costs are non-refundable, and customers are responsible for return shipping.

To start a return, please email us at:

📧 threadedjade@gmail.com with your order number